How to create a Mailchimp resubscribe signup form?

Contacts who unsubscribe themselves from your Mailchimp email marketing must resubscribe through a signup form. An Admin cannot manually resubscribe them.

Important: This signup form is intended only for contacts who were already added to Helpful Village and synchronized with Mailchimp.

Follow the steps below to create a resubscription signup form.

Step 1: Create a New Form

Log in to your Mailchimp account and navigate to the forms section.

Click Create new form.

Step 2: Select the Form Type

Choose Signup landing page.

Enter a name for your form, such as Helpful Village Resubscribe, and select the Helpful Village audience. Then click Begin.

Step 3: Customize Your Signup Form

Choose any template or style you prefer. However, we recommend keeping the form simple and using the Grow Your List template.

You can customize the form by adding your Village's logo and editing the text to invite contacts to enter their email address and click Subscribe.

Once you are happy with the form, click Save & Close.

Step 4: Publish the Form

After saving your form, Mailchimp will display a summary of your setup.

Review the information, and if everything is correct, click Publish to make the signup landing page available.

Step 5: Send the Signup Link to the Contact

Your resubscription landing page is now ready to use.

Copy the landing page URL and send it to the contact who wishes to resubscribe. Ask them to open the page, enter their email address, and click Subscribe to opt in again.

Step 6: Verify the Contact's Mailchimp Status

Once the contact has completed the form, log in to Mailchimp as an Admin and search for their contact profile.

Check their email marketing status. If it shows Subscribed, the resubscription was successful.

Step 7: Verify the Contact's Helpful Village Profile

If the contact's Mailchimp status is Subscribed, check their profile in Helpful Village as well.

1. Open the person's profile in Helpful Village.
2. On the General tab, verify that the Mailchimp checkbox is selected.
3. Make sure that any unsubscribe-related fields, such as mailchimp_unsubscribed or similar fields, are not selected.
4. If necessary, click Mailchimp Sync. this person to synchronize the contact again.

Need Further Assistance?

If the contact still cannot be resubscribed or the information does not synchronize correctly, please submit a support ticket to Helpful Village.

To help us investigate the issue, include as much information as possible:

• The contact's full name and email address
• A screenshot of the contact's Mailchimp profile showing their subscription status
• A screenshot of their Helpful Village profile showing the Mailchimp-related fields

Our Support Team will review the information and help you troubleshoot the issue.