Rights management, Admin roles and emails notifications

The Helpful Village platform allows users to access and manage different modules based on the rights assigned to their account.

Only an Admin can assign or remove rights for a user.

To manage a user’s rights:

1. Search for or open the person’s profile.
2. Go to the General tab.
3. Scroll down to the Rights Management section.
4. Select the rights you would like the user to have.
5. Click UPDATE to save the changes.
    

The available rights and permissions are shown in the Rights Management section.

Admin Email Notifications

Helpful Village sends different types of email notifications to administrators based on their assigned responsibilities.

The platform requires one main Admin email address. This should generally belong to the person who is primarily responsible for managing and operating the Helpful Village platform.

When we initially set up your Helpful Village platform, we use the email address provided to us, usually the main point of contact, as the main Admin email address.

However, you can assign specific notification responsibilities to different people. If you would like certain email notifications to be sent to different email addresses based on their roles, please contact the Helpful Village Support Team at support@helpfulvillage.com 

We can then update the notification settings accordingly.

Examples

• Main Admin: admin@gmail.com
• Service Request Manager: services@gmail.com
• Membership Manager: members@gmail.com
• Membership + Volunteer Applications: applications@gmail.com
• Treasurer: treasurer@gmail.com
• Events Manager: events@gmail.com