How to set up Stripe Donations?

If you haven’t completed your Stripe Payments Account setup, please do so first following this steps: How to set up Stripe Payments.

If Payments account is already set up, feel free to continue reading.

We’d be happy to schedule a Zoom meeting to guide you through setting up a Donations account with discounted rates.

Once your Donations account is successfully set up, please email nonprofit@stripe.com to apply for the nonprofit discount.

Let us know if you’d like to schedule a Zoom meeting or have any questions—we’re here to help!

This document will guide you through the process of setting up and managing donations for your Village using Stripe. It also includes steps to apply for nonprofit discounts to reduce transaction fees.

1. Setting Up Your Donations Account

To accept donations, you’ll need a dedicated Stripe account specifically for donations. Follow these steps:

1) Create a second Stripe Account for Donations (First account should be: Payments [Name of Village] Account).

• Visit Stripe’s website.

• Log-in into your account

• Press on the left top corner the Button with the name of your Village

• Choose from the menu the option: Create a New Account

• Set up an account with the suggested name: Donations [Name of Village] Account.

2) Integrate Your Stripe Account with Helpful Village

• Log into your Helpful Village platform.

• Navigate to Menu → Admin → Settings → Money Tab.

• Click on ‘Connect Credit Card Payments with Stripe’.

3) Confirm Integration

• After completing the connection, send an email to support@helpfulvillage.com with your Village/Organization name, asking for the confirmation that the Stripe account for donations has been integrated with Helpful Village.

2. Testing Your Donations Feature

Once your Stripe account is set up and integrated, follow these steps to test the donations feature:

1. Go to your Village’s website on the Helpful Village platform.

2. Click the ‘Donate Now’ button in the top-right corner of the page.

3. Make a small donation (e.g., $5) to ensure the payment processes correctly.

4. Check your Stripe dashboard under the Movements section to verify that the donation was received.

3. Applying for Nonprofit Discounts

Stripe offers discounted transaction fees for nonprofits. To apply for these discounts, follow these steps:

1. Send an email to nonprofit@stripe.com.

2. Include the following information in your email (you can find more details here: Fee Discount for Nonprofit Organizations):

• Proof of nonprofit status (e.g., 501(c)(3) documentation).

• A brief description of your organization and how it operates.

• The email address associated with your Stripe account.

3. Wait for confirmation from Stripe regarding your application.

4. Managing Donations

1. Track Donations in Helpful Village

• Use the Helpful Village admin platform to view donation details and generate reports.

2. Review Transactions in Stripe

• Log into your Stripe dashboard to view all donation transactions, check payouts, and download reports.

5. Additional Support

If you encounter any issues or have questions during the setup process, please contact support@helpfulvillage.com. Our team will be happy to assist you.

By setting up and managing your donations effectively, your Village can benefit from streamlined payments, nonprofit discounts, and a more impactful connection with your donors.