How to create a new group ?

Step 1: Menu → ADMIN → People Management → Groups

Decide which main group you would like to add subgroups in. Then click on "See Groups in this Category" on the right-hand side of the page.

Next, scroll down to the bottom to add a new subgroup within the selected main group. Then click "New Group"

You can then create a new subgroup and then select SAVE.

💡 Note: 

If this group is a transportation group, you will need to check "Is is transportation service". This turns on "extra" features and fields for transportation service requests, such as a destination address + travel map.