Interest Groups Exclusively for Active Volunteers

To help volunteers collaborate and communicate more easily, two Interest Groups are available by default in Village Talk:

• Active Volunteers

• Call Managers

   

Give Volunteers Access to Village Talk

To allow a volunteer to participate in Village Talk:

1. Go to the volunteer's profile and select General.

    

2. Scroll down to the Rights Management section.

3. Check the Village Talk Participant box.

4. Click Update.

The volunteer will now be able to fully participate in Village Talk.

Active Volunteers Group

All volunteers are added to the Active Volunteers group by default.

This group provides a space for volunteers to communicate with one another and create posts about topics relevant to their volunteer activities.

For example, volunteers can use this group to share information, ask questions, exchange ideas, or discuss volunteer-related topics.

Call Managers Group

The Call Managers group is specifically intended for Call Managers. It provides a private space where Call Managers can communicate with one another and exchange information related to their daily operations.

Add Volunteers to the Call Managers Group

1. From the start page, go to Admin → People Management → Groups → Interest Groups.

    

2. Select the Call Managers group.

3. Scroll down to the Add New Person to This Group section.

4. Search for the desired volunteer and click Select.

The volunteer will then be added to the Call Managers group.

💡 Note: You must be an Admin to add volunteers to an Interest Group.