Learn how to create a service request for administrative volunteers who work in Village back-office work. You will also see how to edit the Village Builder services and how to add a volunteer to those services.
To create a New Village Builder Service Request, go to Members → New Service Request
Select the Village Builder Request Checkbox
Choose the “Type of Service” from the list provided. This will ensure that the request is visible to the appropriate volunteers.
Fill out the appropriate service request fields such as date, time, duration, etc.
You have also the option to check this service as "important" or "last call". We use the "last call" flag for service requests which are set up as flexible, we indicate the flag "last call" to indicate that it is the last chance to get this service request fulfill.
Once you hit SAVE, you will be shown the "Service Request Detail" page.
You can then set a volunteer for this service or leave it open for volunteers to view.
💡 Note:
If the Village Builder service request does not show an address or phone number, you can click on the "Village Name" shown under "member" (example shown is Demo Village) and update the profile to reflect the correct phone number, address, etc.
However, do not update/change the email address. This is an email address our server uses and needs.
This service request will be shown on the service requests list.
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