Adding Attachments to Your Email Messages

Helpful Village includes a Documents Library allowing you to share documents your contacts. We provide file hosting instead of traditional email attachments because attachments can slow or stop bulk email delivery and may cause security software to block your email. Instead, you can link to your files, making the process smoother and more reliable.

Here’s how you can add attachments to your emails using two methods:

1. Upload your Files to the Documents Library

1. Navigate to Menu > Admin > Documents Library

2. Upload your file and copy the url to that document for future reference

3. The system will generate a link to the file that you can insert into your email.

2. Compose your Email message and add a link to your Document

1. Compose your email

2. You can link to your document in two different ways.

• With a textual link
• Adding an image that will link to the document

3. In both cases, you will add the URL of the Documents library you obtained on step 1 and add it as the destination of your link

This approach makes the file easily accessible to your recipients without increasing email size.

Important Considerations for Attachments

• File Size: Keep your files as small as possible for smoother access. Avoid using large files that may overwhelm your recipients.

• Ease of Access: Linking files, rather than attaching them, ensures that your emails are delivered efficiently and reduces the risk of being flagged as spam.

For more detailed instructions or additional support, feel free to reach out to our team. We’re here to help!